CSR / Claims / Data Entry

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CSR / Claims / Data Entry
Location:
Jacksonville, Florida, United States
Date:
June 14 2011
Description
Crystal S Daniels

Heritage on the river apartments

4375 Confederate Point Rd apt.13C

Jacksonville Fl, 32210

(904)240-1179 (Home)

(813)494-5210 (CELL)

E-mail Address: Crystalsshine_csd@yahoo.com

Objective

Seeking a position which will enable me to utilize my educational background in the business, accounting or customer service fields, gain invaluable experience, and grow personally.

Employment

Coleman and Associates Enterprises INC. 01/17-04/27

For Verizon Online;

Consumer Solutions Representative

Consumer & Business Billing Inquiries Rep.

Provide customer service to all callers

Resold DSL service to customers who were not satisfied or wished to cancel

Assist both residential and business customers with billing disputes/ queries

Aerotek Professional Services 02/06 – 01/07

For Verizon Online;

Consumer Solutions Representative

Consumer & Business Billing Inquiries Rep.

Provide customer service to all callers

Resold DSL service to customers who were not satisfied or wished to cancel

Assist both residential and business customers with billing disputes/ queries

Assist in the sale of Fiber Optic Internet Services

Hess Express 01/05 – 01/06

Sr. Service Associate

Respond to customers, cash register, and end of the day reports.

Handles stock room, stocks cooler and shelves, and cleans restrooms.

Blue cross and Blue shield of florida 05/1995 - 12/04

Sales/ licensed Health Agent

Written inquiries for new policy holders coming off of Cobra or Gap INS

Quoted prices for policy

Provide information about insurance to new employees

Service Associate with Medicare and More Department

Worked with people 65 and older with insurance policy.

Worked with getting data for computer system on insurance.

Processes 65 to 200 policies a day.

Claims Processing

Entering data from insurance policies

Making payments on insurance claims

Shift Leader

Liaison between customer, workers, and supervisor.

Worked with micrographic retrieval and images.

Reviewed insurance packages when changes were made.

Education

Florida Department of Insurance 08/02 – 08/02

License # 2008727, Date Received Aug. 2002

Florida College of Medical and Dental Assistants 1988– 1989

Medical Assistant Program 1989

Active Medical Assistant License

Edward H White high school 08/73-06/76

High School diploma

Skills

Proficient in Microsoft Word, WordPerfect and Excel

Ability to communicate easily and effectively in person and on the telephone

Ability to deal with a diverse group of people

Crt/pc, 10 Key, Copiers, IMS, RBMS, Retrieval Machine, Facsimile Machine, Dictaphone, MHS, ICS.
Details
Job Type:
Part Time
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